Medication cases
The wrong drug, or the wrong amount
A prescription is written, filled, checked and given by different people, and a mistake can slip through at any step. A sound-alike name. A decimal point. A blood thinner that was never reconciled with a new antibiotic.
We trace the order from the prescriber to the patient, and ask where the check that should have caught it did not.
We ask for the orders, the pharmacy records and the administration log
A physician or pharmacist reviews the chain
We tell you where it broke down, or that it did not
Four places a prescription can go wrong
Each has its own paper trail.
Ordering
The prescriber chose a drug or a dose that did not fit the patient.
Dispensing
The pharmacy filled it with something else, or labeled it wrongly.
Giving
A nurse or aide gave it at the wrong time, to the wrong patient or by the wrong route.
Watching
No one checked the blood tests, or the signs that something was wrong.
Questions about medication cases
I had a bad reaction. Is that an error?
Not always. Many drugs cause reactions even when everything is done correctly. A review looks at what was ordered, what was known about you and what was done once the reaction began.
Can I bring a claim against a pharmacy?
Sometimes. It depends on what the pharmacy did and what the records show. We look at the whole chain before we say where the problem lies.
Should I keep the bottles?
Yes. Keep the bottles, the labels, the pharmacy printouts and any discharge papers. Do not throw anything away.
What if I am still taking the medication?
Do not stop on our account. Speak to your doctor or pharmacist first. We cannot give medical advice.
Keep the bottles, then call
Bring the labels, the printouts and any discharge papers. We will take it from there.
There is no fee for the review, and no fee at all unless we recover money for you. Case costs such as record fees, expert review and filing fees are set out in a written fee agreement we go through with you before you sign.